Your personal data matters to us. This Privacy Policy explains what information 520jili collects when you use our platform, how we use and protect it, and what rights you have as a player based in the Philippines. Please read this page carefully before registering an account.
When you register an account on 520jili, we collect personal information that is necessary to verify your identity, process your transactions, and provide you with a safe and compliant gaming experience. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. We may also collect a government-issued identification document when you complete the account verification process required before your first withdrawal.
As you use the platform, we automatically collect certain technical and usage data. This includes your device type, operating system, browser version, IP address, and the pages or games you interact with during each session. This information helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We do not use this data to build advertising profiles or share it with third-party marketing networks.
If you contact our support team, we retain records of those communications — including the content of your messages and any attachments — so that we can follow up effectively and maintain a consistent service history for your account. All data collected is stored securely and accessed only by authorised personnel who need it to perform their role. We do not collect any data beyond what is reasonably necessary for the purposes described in this policy.
The primary purpose for collecting your personal data is to operate your 520jili account, process deposits and withdrawals in Philippine Pesos, and ensure that all activity on the platform complies with applicable Philippine laws and regulations. Your identity information is used to verify that you meet the minimum age requirement of 21 years and that you are physically located in the Philippines at the time of play. Without this data, we are unable to provide you with a regulated and secure gaming environment.
We also use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. These communications are service-related and are not optional, as they are necessary to keep you informed about your account. If you have opted in to receive promotional communications, we may also send you information about new games,special offers, and platform updates. You may withdraw your consent to promotional messages at any time by updating your communication preferences in your account settings or by contacting our support team directly.
Your data may also be used to fulfil our legal and regulatory obligations, including anti-money laundering checks, responsible gaming monitoring, and reporting requirements imposed by Philippine authorities. We analyse aggregated, anonymised usage data to understand how players interact with the platform so that we can improve game selection, navigation, and mobile performance. This analysis never identifies you personally and is used solely for internal product development purposes.
520jili does not sell, rent, or trade your personal information to any third party for commercial purposes. We share your data only where it is strictly necessary to operate the platform or comply with legal requirements. This includes sharing relevant information with licensed payment processors who handle your PHP deposits and withdrawals, identity verification service providers who assist with account authentication, and technology partners who support the secure operation of our platform infrastructure.
All third-party service providers who receive your data are contractually required to handle it in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. We do not permit these partners to use your data for their own marketing or to share it further without your explicit consent. Where we are required by law, court order, or regulatory authority to disclose your information, we will comply with that obligation and, where legally permitted, notify you of the disclosure.
If 520jili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. In such an event, we will ensure that the receiving party is bound by privacy obligations no less protective than those set out in this policy, and we will notify you of any material change to how your data is handled as a result of that transition.
As a player based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data where we no longer have a lawful basis for retaining it. You may also request that we restrict the processing of your data while a correction or objection is being reviewed. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page, and we will respond within a reasonable timeframe.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include encrypted data transmission, access controls that limit who within our organisation can view your information, and regular security reviews of our platform infrastructure. Your account is also protected by password authentication, and we strongly encourage you to use a unique, strong password and to enable any additional security features available in your account settings.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data retention schedule. If you have questions about how long specific categories of data are retained, or if you wish to submit a data access or deletion request, please visit our FAQ page for guidance or reach out to our support team directly.
All data exchanged between your device and our servers is protected using industry-standard encryption, keeping your account details and transaction records secure at all times.
Only authorised personnel with a legitimate operational need can access your personal data. All internal access is logged and reviewed as part of our ongoing security programme.
Our platform infrastructure undergoes regular security assessments to identify and address vulnerabilities before they can affect player data or account integrity.
When your data is no longer required, it is securely deleted or anonymised in line with our retention schedule and applicable Philippine data protection requirements.
If you have any concerns about how 520jili handles your personal data, our FAQ page has detailed answers. You can also create a free account and manage your data preferences directly from your account settings.